Record-breaking traffic figures, growing passenger satisfaction levels and a “strong financial performance” made 2014 a year to remember for Heathrow.
Keflavík International Airport, voted Europe's best gateway in ACI's Airport Service Quality (ASQ) customer satisfaction survey, attributes its success to a decision to adopt a more passenger focused business strategy a few years ago.
New report highlights increasing pressure on airports to deliver profits in spite of the growing complexities of the business.
Queenstown Airport has started construction of the new international terminal that it hopes will help it meet rising passenger demand for the foreseeable future.
Incheon's president and CEO, Park Wan-su, has heaped praise on the airport's staff following the announcement that his gateway was named best airport in Asia-Pacific for the tenth successive year in ACI's annual customer satisfaction survey.
Sydney Airport claims that its international passengers will enjoy a new duty free retail experience from today following the appointment of new concessionaire, Heinemann Duty Free.
The Spanish government has confirmed the completion of an IPO for the sale of a 49% stake in Aena AS (formely Aena Aeropuertos) to private investors.
Sir Seewoosagur Ramgoolam International Airport in Mauritius (Best Airport in Africa), Iceland’s Keflavik International Airport (Best in Europe) and Queen Alia International Airport in Jordan (Best in Middle East) are a few of the new gateways to be honoured in ACI’s 2014 Airport Service Quality (ASQ) customer satisfaction survey.