The government of Ghana is investing $15 million in upgrading the baggage and passenger check in systems at Kotoka International Airport.
Ghana Airports Company has teamed up with airport IT specialist SITA to install a new baggage reconciliation system, as well as the latest common-use self-service (CUSS) check-in kiosks, at the gateway.
The ten-year project will also see SITA install its suite of airport management solutions the gateway, including a new airport operational database (AODB) and flight information display system that will ensure passengers get a real-time view on their flight changes.
According to Alhaji Collins Dauda, Ghana’s minister for transport, who commissioned the project, the new baggage system will be capable of tracking over two million bags from check-in to delivery and ensure that the right bag is on the right plane for the right passenger.
Meanwhile, Doreen Owusu-Fianko, managing director of Ghana Airports Company Limited (GACL), said: "The Ghana Airports Company is keen to ensure that all passengers checking in at Kotoka International Airport have a smooth and pleasant passage through the airport with a minimum of queues and delays.
"SITA’s airport management solution will anchor systems integration across the airport and self-service check-in is something that passengers now expect as much as online booking."