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NEWS Last modified on July 31, 2012

Brisbane's new 25-second self-service bag drop

A new self-service system at Brisbane Airport allows passengers to drop off their bags in less than 25 seconds.

A new self-service system at Brisbane Airport allows passengers to drop off their bags in less than 25 seconds.

Baggage handling specialists BCS Group and SITA are behind the scheme, which is in its early stages at the Australian airport.

Passengers on Jetstar’s domestic flights have been the first to experience the project. It will later be expanded to include other airlines flying domestic and international routes.

Roel Hellemons, general manager of strategic planning and development, for Brisbane Airport Corporation, said: “Peak times are already busy and will only become busier so, we are committed to using the best technology to improve operations, enhance the passenger experience and to make optimum use of the space we have available.

“This initial phase of self-bag drop is a perfect example of this.”

Hellemons said the scheme delivered space efficiency adding that initial results were “very promising”.

Using the new service, Jetstar passengers check-in at the kiosk, attach the bag tag then drop the bag at the self-bag drop station.

The bag is then weighed, scanned, measured and dispatched.

Ilya Gutlin, SITA president for Asia Pacific, said: “The results to date at Brisbane are very encouraging with bag drop taking just 25 seconds. This compares very favourably to installations at other airports which have been reported as taking considerably longer.”

The self-bag drop will become a common use facility “within the next few months”, the airport said.

Written by @SteveThompsonAM 

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