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NEWS Last modified on April 11, 2014

Departure lounge at Newcastle International to be developed

Newcastle International Airport has announced a transformation project of its departure lounge that will see an investment of more than £14 million (€17 million).

The airport has outlined its plans to reshape the airside experience for passengers, which will see the entire departure area transformed over the next year.

New shops, restaurants, cafes and bar areas will be constructed, and the airport says the departure lounge layout ‘will be changed in order to provide a more straightforward journey for customers’.

The first phase of the project is now complete, with The Beer House, Flying Hippo, and Aspire Lounge open for passengers from this month.

The next major part will begin in the autumn of 2014, with most of the work expected to be completed by May 2015.

They include a new walk-through World Duty Free store and new food and beverage outlets, soon to be announced.

Newcastle International explains, customers will benefit from an improved sense of flow as they pass through the curved walkways, seating areas and streamlined shop fronts of the new departure lounge.

Chief executive, Dave Laws, says: “The departure lounge development will completely transform the airside experience for our customers. Alongside our business partners, we’re investing a total of £14 million to ensure customers have the best possible journey through the airport.

“Our passengers’ holidays start here at the airport so it’s very important to us that we give them the best possible experience. We also cater for many business travellers and we are always striving to meet their specific requirements.

“We are confident that the new layout will be more intuitive and will help passengers to make a more informed choice on where they shop, eat, drink or simply relax before their flight. The departure lounge will have a modern and vibrant shopping centre feel - something that we know from feedback is what our customers want.”

In 2013, 4.46 million passengers passed through the doors at Newcastle International, flying from 80 destinations directly.

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