Fusing on and offline, the shopping lounge is available for all passengers flying through Heathrow, irrespective of their class of travel.
Customers booking an appointment in advance can enjoy individually tailored appointments with an accredited stylist in Heathrow’s dedicated suite, all completely free of charge.
With an expert team speaking a combined 38 languages between them, Heathrow’s international personal shopping team brings together a curated selection of products from over 400 outlets in a comfortable and private consultation suite.
Max Vialou-Clark, retail director at Heathrow, explains: “Our shopping habits are evolving, we’re now looking for that quick fashion fix more often, more socially connected and with a more bespoke or personal feel.
“As a result of these trends, we’ve launched our Personal Shopping Lounge for the 73 million passengers a year that pass through our doors. Now everyone can enjoy VIP treatment, whether you’re a business traveller on the go or are just hunting for that perfect gift.”