SITA’s resource management system will help the ground handler achieve its objective by increasing the efficiency and productivity of its airport staff.
The IT firm is providing BAS with a complete end-to-end solution that connects employees on the move and their mobile devices with back office systems.
This aims to ensure the ground handler can make decisions as needs change for more effective use of resources, for example if there are many aircraft arriving simultaneously, they can allocate more employees to certain tasks to improve efficiency.
Salman Saleh Al-Mahmeed, acting CEO of Bahrain Airport Services, explains: “SITA has helped us completely transform and automate our ground handling process.
“We now have a powerful, real-time planning tool, which gives us the intelligence to schedule and dispatch our all our employees at the airport and make sure we have the right people, in the right place, at the right time in a constantly changing environment.”
Hani El-Assaad, SITA president, Middle East, India and Africa, says SITA’s resource management system gives BAS a “robust and completely automated planning solution” which they can use to accelerate decision making and deploy resources quickly based on changing needs.
He adds: “In fact, it is one of the key pillars of SITA’s ‘Intelligent Airport’ programme, which enables airports and their stakeholders to track, manage and share real-time information to enhance both airport processes and the passenger journey.
Bahrain International Airport, a key hub in the Middle East, serves more than seven million passengers annually.
More than 26 airlines fly to and from the airport, which plans to triple its capacity by 2030, and in 2006 it announced a $300 million gateway modernization and expansion programme.