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NEWS Last modified on December 8, 2014

First independent arrivals lounge to open at Heathrow's T2

The first independent Arrivals lounge tomorrow at Heathrow’s Terminal 2 – The Queen’s Terminal, by Plaza Premium Lounge Management Limited.

The contemporary facility will be open to all travellers regardless of their choice of airline or class of travel, and follows the company’s inaugural launch in Terminal 2 Departures in summer 2014.

Plaza Premium Lounge Arrivals is located in the Arrivals Hall of Terminal 2, and offers an oasis for passengers; a private place where they can freshen up with a shower, relax with a spa treatment and kick up their feet.

It is designed to add convenience, comfort and value to airport passengers who are travelling through Heathrow.

Passengers who arrive in the morning can check themselves in for breakfast, have a massage, use the shower rooms and prepare for their onward journey, while those in groups can make it their meeting point.

Departing travellers can arrive early and enjoy the bar, food menu and Wellness Spa with individual treatment rooms offering organic massage treatments by British luxury spa brand, ila.


Stephen Wilkinson, Heathrow’s property director, says: “Plaza Premium Lounge is a fantastic addition to Terminal 2.  With the opening of this luxurious new independent lounge in arrivals, travellers will have the opportunity to treat themselves to a first class experience, regardless of their ticket type.”

Access to Plaza Premium Lounge Arrivals costs from £25 per person for one hour, which includes complimentary food, soft drinks and house alcoholic beverages.

The Arrivals Lounge also offers complimentary Wi-Fi, international newspapers, magazines, televisions and full flight information, and showers cost £15 per person.

Song Hoi-see, founder and CEO of Plaza Premium Lounge, says the firm is delighted to be making Heathrow its home in Europe and to be a part of the airport’s growth.

He explains: “Following the successful launch of our lounge in the Departures of Terminal 2 – The Queen’s Terminal, we are very excited to be opening our second lounge in the Arrivals of the terminal.


“This will be followed by our third lounge in Terminal 4 in spring 2015 and there will be more openings to come in Europe.

“London Heathrow is an incredibly important market for us, particularly as we grow our presence in this part of the world and we look forward to announcing further developments.

“Our goal is to make every journey better for travellers whether we meet them at the beginning or the end of their trip.”

Plaza Premium Lounge now operates in more than 110 locations in 29 international airports throughout the world and has a development pipeline of 50 more lounges by 2015.

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