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NEWS Last modified on September 7, 2015

New technology to boost efficiency at Cancún Airport

Mexican airport operator, ASUR, has introduced new passenger management, airport operations and self-service technology at Cancún International Airport.

It is confident that the new SITA systems will provide a smooth journey to the 18 million passengers that pass through Cancún Airport each year.

Cancún is one of the busiest airports in the Caribbean averaging about 800,000 passengers per month in high season and growing at around 10% annually.

As a major holiday destination it experiences significant seasonal peaks in addition to spikes in passenger numbers at weekends. Fast turnaround time and efficient facility usage are paramount. 

A total of 84 airlines use the airport, with many widebody charters bringing in large crowds.

ASUR relies on SITA’s technology to manage the peaks in passenger traffic efficiently, and to optimise the use of space and resources ensuring passengers are moved through the airport quickly.

Adolfo Castro Rivas, CEO/CFO, ASUR, says: “We face increasing passenger numbers each year and it is vital that we have the most efficient, reliable and future-proofed technology so that we manage that growth.

"For more than a decade, SITA has worked closely with us to ensure that airlines and passengers have a great experience here. As we grow we are confident that SITA will help us deliver their vision of the airport of the future and
ensure that visitors to Cancún enjoy a smart, intelligent and connected airport.”

The new technology supports common-use passenger processing systems (CUPPS) and common-use self-service (CUSS) kiosks.

“Cancún Airport continues to innovate as it manages current growth and prepares for the future," notes SITA's vice president, Latin America, Alex Covarrubias. 

"We are partnering with the airport team to ensure that our integrated systems are supporting the end-to-end passenger experience while ensuring efficient operations. These are exciting times as we work together to ensure that Cancún is a fully ready to embrace its future growth.”


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