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NEWS Last modified on March 18, 2016

Heathrow signs new partnership pact with Hong Kong International Airport

Two of the world's major gateways, Heathrow and Hong Kong International Airport, have formed a new partnership agreement to share their expertise and experience.

The collaboration, which is the first of its kind for Heathrow, was signed yesterday by Heathrow CEO, John Holland-Kaye, and Airport Authority Hong Kong's CEO, Fred Lam.

As a result the two gateways have pledged to work together with the aim of improving operations, driving up innovation, achieving world class service for passengers and developing industry leading environmental performance.

According to Heathrow, as two of the world’s leading international hub airports, they have many similarities that form the basis for a strong relationship.

It notes that they serve a similar customer profile, they both have a global network of carriers, including home-based airlines, along with substantial cargo and retail businesses.
Heathrow
And it is quick to point out that both are currently constrained but have high profile expansion plans that would bring economic benefits and jobs to their respective communities.

Under the agreement, colleagues from each airport will work on joint projects, looking to take advantage of emerging trends or opportunities and help shape industry standards

Areas identified for the first phase include the central management of airport operations, crisis planning, passenger service, future terminal design and the opportunities to be gained from expansion.
HK airfield
Heathrow CEO, John Holland-Kaye, said: “This relationship will see two of the world’s most successful hub airports working together to make our operations and service to passengers industry leading in every aspect.

“Heathrow has similar challenges and different skills to Hong Kong – this will be a great opportunity to draw the best out of each other to the benefit of our passengers, our communities and the environment.”

Airport Authority Hong Kong, CEO, Fred Lam, says: “We are delighted to sign this agreement which will enable our two airports to work closer together in the future.

"Our co-operation is poised to bring exciting opportunities for the two airports. And by sharing experience and knowledge, we will bring even better airport experience for our passengers from all over the world.”

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