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NEWS Last modified on June 9, 2016

Five concession opportunities up for grabs at LAX in Westfield's T1 revamp

Westfield has announced its Competitive Evaluation Process (CEP) for the third phase of redevelopment of Terminal 1 at Los Angeles International Airport (LAX). 

Up for grabs are five concession opportunities for travel essentials, specialty retail and quick service food and snacks.

The Terminal 1 CEP is a continuation of the $508 million overhaul spearheaded by Los Angeles World Airports (LAWA) and Southwest Airlines.

Westfield – which designs, funds, builds and manages retail destinations across the globe – has already completed the first phase of the redevelopment, and the second phase is underway.

“We’ve already begun to see a huge transformation of the customer experience take shape inside Terminal 1,” said Keith Kaplan, Westfield’s vice president at LAX. “Westfield is seeking partners for five units that will deliver an enhanced experience to customers and further our overall design vision for Terminal 1.”

The design theme for Terminal 1 is “The Unexpected,” which will bring the space to life with open and expanded views of flight operations and inviting sightlines outside, as well as the authentic layers of materials and finishes, sculpted facades and pops of colour inside.
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The terminal will have a hip, modern feel that taps into L.A. anand the energy of the Southwest brand.

CEP proposals are due at noon PT on July 29, 2016. Winners will be announced in September. 

Westfield completed the first phase of the Terminal 1 redevelopment in January. That phase introduced Southwest customers to a new retail and dining collection that included Rock & Brews – from KISS front men Gene Simmons and Paul Stanley, as well as Be Relax, Brookstone, I Love L.A., SOL Surf and Treat Me Sweet.

According to Westfield, the LAX Terminal 1 overhaul is slated for completion in 2018. When finished, Terminal 1 will feature 24 world‐class dining and retail concepts with a bold new terminal design spanning 25,252 feet– nearly double that of the old terminal.

In addition, Southwest is upgrading the customer gate areas, giving the terminal a fresh new look, while providing a more efficient customer experience.

In partnership with the city of Los Angeles and LAWA, Westfield claims to transforming the customer experience at LAX terminals 1, 2, 3, 6 and Tom Bradley International Terminal.

And to improve satisfaction and drive sales, it believes that it is crafting a unique design at each terminal tailored to meet customer needs.

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