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NEWS Last modified on August 30, 2016

World's busiest airport reports lowest security wait times in seven years

The world's busiest airport, Hartsfield-Jackson Atlanta, has announced its lowest security wait times in seven years after processing 96% of the passengers using its main checkpoint in under 20 minutes during the month of July.

The figure also represents consistent improvement in previous months’ security wait times as 73% of June’s wait times were below twenty minutes and 63% of May’s wait times reached the sub twenty-minute level. 

Additionally, the 96% figure is a substantial improvement over last year’s numbers: July 2015 saw sub twenty-minute wait times only 67%  of the time.

“The reduction in wait times speaks volumes about the effort put forward by our staff at ATL,” enthuses interim general manager, Roosevelt Council, Jr. 

“In addition, we continue to work with our airline partners and our colleagues at TSA to provide a safe, efficient travel experience.”

Mary Leftridge Byrd, TSA federal security director for Hartsfield-Jackson Atlanta International Airport, says:“This is a true reflection of the strength of partnership and collaboration with the airport and airlines.

“The success over the summer travel period certainly includes the hard work of every staff member and facet of the TSA Atlanta workforce and support provided by our headquarters. It’s been all hands on deck.”

ATL leaders cite a number of different factors that have contributed to the decline in wait times.  

Delta Air Lines financed the construction and implementation of two new innovation lanes at the South Security Checkpoint which have improved screening efficiency by 30%.

In addition, Transportation Security Administration officials have added canine teams, reworked staffing schedules, and increased staffing levels.

Communication between ATL and TSA also remains strong, says the airport, noting that oficials speak with their colleagues daily, while front line employees of both the airport and the agency communicate throughout the day.

 

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