Operator, Dubai Airports, reveals that over 16.6 million passengers have passed though the complex during the last 12 months.
It represents the final major piece of infrastructure to be built at DXB as part of the $7.8 billion Strategic Plan 2020 programme.
The $1.2 billion facility is currently home to 60 international airlines that operate into DXB’s Terminal 1 and connect it to 90 destinations around the world.
Its addition has increased the annual capacity of the airport from 75 million passengers to 90 million passengers per annum.
“Concourse D is the outcome of a well-designed and meticulously planned project that was built around the evolving needs and expectations of our customers – the hundreds of thousands of passengers that pass through our airport every day,” enthuses HH Sheikh Ahmed bin Saeed Al Maktoum, chairman of Dubai Airports and president of the Dubai Civil Aviation Authority.
“After a successful first year of operations, it is very clear that Concourse D has achieved its goal of delighting our passengers and our business partners.”
During the first year of its operations, Concourse D handled 115,118 flights and welcomed an estimated 16,686,272 passengers from destinations across six continents while setting new heights in customer service.
According to Dubai Airports, over the past year Concourse D has exemplified its commercial strategy to design and deliver an integrated environment featuring walk-through retail, adjacent food and hospitality concepts, a comfortable central atrium and investment in the world’s best airport Wi-Fi.
It has also been a showcase for Dubai Airports’ special events having hosted numerous musicDXB performances and Hang Out DXB engagements designed to surprise and delight passengers with prize giveaways, special discounts and interactive games all of which serve to heighten the customer experience.
The new concourse has delivered an upgraded lounge experience with nine lounges spread over 6,926sqm, including five airline lounges (British Airways, Lufthansa, Qatar Airways, Gulf Air, SkyTeam) a new Al Majlis lounge, two Dubai International Hotel lounges and a Marhaba VIP lounge.
Concourse D offers 3600sqm of food and beverage options that cater to all tastes and budgets.
They include a number of world renowned brands that were introduced to Dubai and the region for the first time when Concourse D opened its doors – including celebrity chef Wolfgang Puck’s The Kitchen and the first Pret a Manger to operate in a Middle Eastern airport.
For those who enjoy a little theatre with their food, YO! Sushi has been a popular addition, while the CNN News Café is a favourite for news junkies.
Lebanese favourite Sharwarmanji and Taqado Mexican Kitchen have been popular local examples of street food, in addition to Masale by Taste of India.
Establish traveller favourites such as Giraffe, Starbucks, KFC, Krispy Kreme, McDonald’s, Brioche Doree, The Noodle House, Caviar House & Prunier, Draft House sports bar, and Costa Coffee have been similarly popular.
Dubai Airports notes that the retail offering has also been "positively received".
In total, Dubai Duty Free has 175 vendor installations in Concourse D spread over an area of 7,000sqm, bringing the operation’s total retail space at DXB to 33,000sqm.