An all time high of 75.7 million passengers (+1%) passed through the UK hub in 2016, during which time it notes that its passenger charges fell by 1%.
The airport also delivered a strong financial performance with revenue of £2,807 million (+1.5%) and Adjusted EBITDA of £1,682 million (+4.8%), which it says "reflects continued cost control and strong retail income growth".
Heathrow adds that it also continues to deliver for the UK with a 3% increase in cargo volumes promoting British trade growth, support for British jobs with a £674 million investment in the airport and new services to Jakarta, San Jose, Santiago and Inverness.
According to the airport, its expansion plans also moved into the delivery phase as the government announced its support for a third runway and launched a 4-month public consultation on a National Policy Statement.
“It was a milestone year for Heathrow. I am very proud of what our 76,000 colleagues have achieved," says Holland-Kaye.
"We gave better service at lower cost to a record number of passengers and helped British businesses across the country trade more with the rest of the world.
“We have started the planning process for expansion and are preparing the skills and the supply chain we will need to build it sustainably and affordably. Heathrow is delivering for Britain.”