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NEWS Last modified on March 9, 2017

Brisbane Airport begins trial of facial recognition technology to board flights

Brisbane Airport, in partnership with SITA and Air New Zealand, has launched an Australian first trial of facial recognition technology that many believe will transform the future of travel.

The new SITA Smart Path technology uses sophisticated biometrics which allows passengers to present their details at a self-service kiosk at check-in then, when ready to board, use an automated boarding gate to be verified using face recognition technology to access the aircraft.

Brisbane Airport is the first Australian airport to trial this secure walkthrough experience at check-in and the boarding gate using SITA’s biometric technology, which integrates with the airport’s existing common-use solutions.

With SITA Smart Path, once travel documents are linked to the biometric at check-in, the passenger can complete the boarding process without the need to present a boarding pass, a passport or travel documents.

Air New Zealand passengers are the first to trial Smart Path at Brisbane Airport, with plans to expand the service to more international airlines in the coming months.
BNE Colin Baker
Roel Hellemons, Brisbane Airport Corporation's general manager for strategic planning and development, says: “This is a great opportunity for passengers to help shape the future of travel.  

"We’re always striving to improve the airport experience at Brisbane Airport and this trial will allow us to test and refine new technology that we hope will make standard check-in and boarding processes more efficient and secure in the very near future.

“A key benefit of working with SITA is its technology integrates with our existing common-use infrastructure – check-in kiosks and boarding gates – and can be used by any airline that operates on a common-use kiosk.

"As we progress we hope to integrate with various government systems for immigration and border checks."

Sumesh Patel, SITA president, Asia Pacific, notes: “Australia has long been recognised as a leader in secure border management and passenger processing.

"Now Brisbane Airport is leading the way with SITA Smart Path. This is a single, secure, self-service process which simplifies passenger processing for everyone – airlines, airports and border authorities. It is early days at Brisbane Airport but already the response from passengers has been positive.”

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