All ensured that thrills, excitement and sweet surprises were the essence of the day for passengers passing through the Indian gateway.
Both the domestic and international terminals of the airport wore a carnival-like look as enthusiastic passengers participated in interactive games and activities.
The fun offerings included included tarot card reading, karaoke and an instant photo booth while jugglers, stilt walkers, live statue artists and street magicians entertained passengers at different locations across the airport.
The airport notes that a live guitarist also "created the perfect ambience for the celebrations, taking the passengers into a different world with soothing music."
Today marked the eleventh year on the trot the airport has held its own 'Passenger Day'.
Airport operator MIAL insists that providing "a seamless and superlative experience" for its passengers remains a top priority, pointing out that
Terminal 2 is home to ‘Jaya He’, India’s largest public art programme, which showcases over 7,000 pieces of artwork sourced from the various regions of the country.
Mumbai–Chhatrapati Shivaji also boasts one of the largest airport retail and F&B offerings in the country.
Its efforts have led to the airport winning a host of customer service awards, the most recent of which include being voted joint second best airport in the Asia-Pacific region and the world, the latter in the category for gateways handling more than 40 million passengers yearly.