The agreement, an extension to the Accra's gateway's existing deal with the technology solutions provider, follows the successful deployment of SITA's common use check-in desks and self-service check-in kiosks in the new terminal, which opened in October 2018.
The airport will also make use of SITA’s state of the art baggage management technology that will assist airlines in reconciling and tracking bags across the journey.
On the operational side, SITA says that its Airport Management Solution will simplify planning and real-time operational control by facilitating collaborative decision-making among stakeholders while optimising the use of airport resources.
It will also support revenue management with its billing and reporting functionality.
Over the next five years, SITA will be responsible for the maintenance and operations of these key systems and integration with other airport systems.
Yaw Kwakwa, managing director of Ghana Airports Company, said: “Having implemented many of the solutions in use at Terminal 3, together with their experience across numerous African airports, SITA were best placed to support the management of these vital systems that underpin the smooth operation of Kotoka International Airport.”
While SITA's president for the Middle East, India and Africa, Hani El-Assaad, enthused: “With a rapidly expanding economy in Ghana, Kotoka International Airport has emerged as one of the main and fastest-growing hubs on the continent. We are pleased to support the smooth operation of this important hub.
"It is an endorsement of SITA’s experience and proven technology that today is used in many airports across Africa.”
Operating in 45 of the 54 African countries, SITA supports a growing footprint of airports across the continent, including key hubs such as OR Tambo International in South Africa and Bole International Airport in Ethiopia.