London’s Heathrow Airport has invested more than half a million euros on improving its bus service between the terminals, the long stay and business car parks.
As part of the investment, the gateway has installed new LED screens at each of the route’s 30 bus stops to give live updates to passengers on when the next bus will arrive and where it is going.
Audio technology will also be enabled in the coming months so that the same information is read out to passengers as well.
Meanwhile, the 31 buses that cover the routes have also been fitted with new flat screens to provide journey information to passengers.
Using GPS tracking technology, passengers on the bus will be told the bus’ current location and its final destination.
Additional uses are also being planned for the five minute content slot for the future, including highlighting special offers and promotions from Heathrow’s retailers, information on airport parking, news and entertainment.
Furthermore, to improve efficiency, the LED screens on the front of the buses will now update automatically as well so that the driver can save time by not having to this manually.
With the new system Heathrow will be able to monitor journey times and punctuality across its fleet of buses and discover whether improvements can be made, such as adjusting the number of buses on particular routes depending on traffic and demand.
Scott McClure, car parking manager at Heathrow, says: “This investment is the result of listening to what our passengers have said would make their journeys’ better.
“The new technology will support the job that our bus drivers are doing, provide greater peace of mind to passengers and make the experience of travelling altogether more enjoyable.”
Heathrow’s new technology is provided by passenger information specialists, Hanover Displays.