ACI World has announced that China's Changchun Longjia and Hohhot Baita airports are the latest gateways to be inducted into the Director General’s Roll of Excellence for the consistent delivery of exceptional customer service.
The aviation industry should be inspired by its role in the fight against climate change, according to one of its sustainability leaders.
ACI World has called on airports to continue to reduce their environmental footprint in support of the sustainable growth of aviation.
ACI Asia-Pacific regional director, Patti Chau, is to leave her position at the end of 2019 after seven years in the hotseat and 15 years with the organisation.
Amsterdam Schiphol operator, the Royal Schiphol Group, Kenya Airports Authority and Galapagos Airport in Ecuador have become the latest gateways to show their commitment to combatting wildlife trafficking by signing the United for Wildlife (UFW) Transport Taskforce Buckingham Palace Declaration.
Delhi-Indira Gandhi, Indianapolis, Moscow Sheremetyevo, Mumbai-Chhatrapati Shivaji, Singapore Changi and Seoul–Gimpo were today named as some of the best airports in the world in ACI's annual Airport Service Quality (ASQ) customer experience awards.