Assa Abloy’s head of technical and marketing, Jonathan Nobbs, discusses how automating entrance and exit doors can help fine-tune security and boost customer satisfaction levels.
Continually topping customer satisfaction polls is the goal of almost every airport and in today’s highly competitive operating environment, one way to impress is having a modern, state-of-the-art terminal.
AeroParker’s CEO, Jon Keefe, explains why he believes that using an e-commerce platform to book car parking online can help drive airport revenues and enhance the passenger experience.
Mike Bernos reports on Juan Santamaria International Airport’s plans to ensure that its key infrastructure is equipped to keep pace with growing demand.
OAG senior analyst, John Grant, takes a closer look at the traffic trends at the world’s busiest hubs over the last 20 years.
The addition of ‘green’ areas within airport terminals can help create a sense of place, improve the ambience and have a calming impact on passengers, writes Kenneth Freeman.
SITA’s Matthys Serfontein reflects on the evolution of airport IT and considers what the future might hold for new technology at the world’s gateways.
Stantec’s Stanis Smith reflects on the evolution of the terminal building since 1995 and considers what the future might hold for airport design.
Terri Morrissey and Dr Richard Plenty provide their thoughts on: The importance of recognition.
Minneapolis-St Paul International Airport’s Jeff Hamiel talks to Joe Bates about his airport’s growth and development under his leadership and reflects on some industry highlights ahead of his upcoming retirement.
