The world's airports are increasingly facing a "high wire balancing act" as they struggle to meet traffic demand at the same time as contending with issues outside of their control, such as the rise in protectionism, isolationism, and risks associated with climate change, says ACI World.
ACI World director general, Angela Gittens, reflects on the topic of cybersecurity and the organisation’s efforts to develop products and services to help airports prepare for and mitigate cyber-attacks.
Aviation's leaders today produced a timely reminder to the world's governments about the economic and social importance of aviation and the industry's commitment to its sustainable development.
According to ACI's latest World Airport Traffic Report, passenger numbers are estimated to have reached 8.8 billion in 2018, an increase of +6.4% compared to the previous year.
ACI World director general, Angela Gittens, considers the benefits of the latest addition to the ASQ suite of solutions, the Airport Customer Experience Accreditation programme.
ACI World director general, Angela Gittens, reflects on the importance of catering to customer needs in today’s ‘phygital’ world.
ACI World has announced that China's Changchun Longjia and Hohhot Baita airports are the latest gateways to be inducted into the Director General’s Roll of Excellence for the consistent delivery of exceptional customer service.
ACI World, IATA and the Worldwide Airport Coordinators Group (WWACG) today announced the agreement of a new governance structure for the Worldwide Slot Guidelines (WSG).
ACI World director general, Angela Gittens, reflects on the topics of training and recruitment.
ACI World today emphasised that limiting or reducing the nuisance of significant aircraft noise remains a key priority for airports and aviation stakeholders.
