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Airport and airline general news - Airport World Magazine

NEWS Wednesday, 19 September 2018 |

Customer satisfaction rising at US airports – new study

North American airports have achieved a record high in overall passenger satisfaction levels, according to the JD Power's 2018 North America Airport Satisfaction Study.

NEWS Thursday, 15 December 2016 |

Satisfaction levels rising at US airports despite traffic increase

Customer satisfaction levels at US airports continues to rise with Portland and Indianapolis among the standout performers in 2016, according to the results of a new study.

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