Airports and airlines will spend nearly US$33 billion on IT this year, according to the SITA 2017 Air Transport IT Trends Insights released today.
Brisbane Airport, in partnership with SITA and Air New Zealand, has launched an Australian first trial of facial recognition technology that many believe will transform the future of travel.
Expanded terminal and introduction of new self-service technologies to boost gateway’s capacity and operational efficiency.
SITA is exploring the potential of new 'blockchain' technology to provide travellers with a secure single token to travel through airports and across borders.
Around 92% of passengers use technology to book their airline tickets today meaning that traditional travel agents – once an essential part of the travel experience – are now virtually a thing of the past as just 8% of people want ‘human interaction’ when booking.