KATE, an intelligent, robotic check-in kiosk that SITA believes will help reduce queues at airports, enjoyed a month-long trial at Japan’s Kansai International Airport (KIX) in February.
Singapore Changi has shown that no airport is too big to embrace the 'pop-up' concept by unveiling a new temporary F&B area featuring Hudsons Coffee and The Kitchen by Wolfgang Puck.
A host of first time winners and new names taking the honours in the coveted categories for passengers handling over 40 million passengers per annum arguably make the 2017 results of ACI’s Airport Service Quality (ASQ) customer satisfaction survey the most exciting and unpredictable in years.
The smart use of technologies such as artificial intelligence is expected to revolutionise the management of baggage over the next decade, promising to make lost luggage a thing of the past, according to a new report.
Hamburg Airport today officially unveiled its new automated baggage drop kiosks, which it is confident will make the check-in process quicker, easier and more convenient for passengers.
Birmingham Airport in the UK has started a multi-million-pound programme of development works which it insists are designed to improve passenger journeys through its facilities.
Global airport lounge provider, Priority Pass, has revealed that Club Kingston at Jamaica's Norman Manley International Airport has been rated the world's best lounge by its members.
The newly refurbished Central Piazza in the Transit Hall at Singapore Changi's Terminal 3 features the airport’s latest feature garden made up of elegant glass dandelion sculptures – the Crystal Garden
Dublin Airport has opened a new €22 million boarding gate area, which will be used mainly by Aer Lingus for flights to the UK and continental Europe.