There is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s annual Airport Service Quality (ASQ) passenger satisfaction survey.
San Diego International Airport has created its own innovation lab where it can conceive, develop and test emerging technologies and business concepts that have the potential to transform the airport experience for future passengers, writes Rick Belliotti.
Dubai International Airport is celebrating the first anniversary of its impressive Concourse D, which officially turns one on Friday.
When does your holiday begin? Is it when you touch down on foreign soil, when your flight takes off or when you arrive at the airport?
A traditional Dragon Dance was arguably the highlight of yesterday's Chinese New Year celebrations at Dubai International Airport.
London Heathrow has revealed that its customer satisfaction levels hit an all-time high in the last quarter of 2016, whether that will be enough for it to win an award in ACI's annual Airport Service Quality (ASQ) passenger satisfaction awards will be revealed shortly.
Philadelphia's gateway to the world offers some of the fastest airport Wi-Fi connection speeds in the US, according to a study released today.
Sydney Airport is pledging to celebrate Chinese New Year with a range of exciting in-terminal activities that will include "special performances, tailored retail offers and decorations to mark the Year of the Rooster".
Auckland Airport has rolled out its first mobile self-service check-in kiosks, in preparation for expected record passenger numbers through the international terminal this summer.