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Airport and airline general news - Airport World Magazine

NEWS Thursday, 04 December 2014 |

Beijing Capital chooses SITA to provide passenger processing technology

Asia’s busiest airport, Beijing Capital International Airport, has chosen SITA to provide its passenger processing technology to manage its more than 80 million travellers.

NEWS Wednesday, 26 November 2014 |

Miami launches free passenger mobile app

Miami International Airport has launched a simple free mobile app so passengers can navigate the 7.5 million square feet of terminal space, retail outlets, F&B concessions and ground transportation options.

NEWS Friday, 21 November 2014 |

Athens supporting campaign for return of historic sculptures

Passengers and visitors to Athens International Airport are being invited to “vote” on the return of the Parthenon Sculptures to Greece.

NEWS Thursday, 13 November 2014 |

BLOG: How technology is changing the face of customer service

However much experiential, travel retail, customer service and logistics have changed over the years, they all still require the same thing to succeed - the human element.

NEWS Wednesday, 22 October 2014 |

San Antonio introduces two Digital Library kiosks

San Antonio International Airport (SAT) has introduced a new innovation in the form of two Digital Library kiosks for airport customers.

NEWS Thursday, 16 October 2014 |

Dubai Airports introduces a new mobile app

Dubai Airports has introduced a new mobile app available in English and Arabic that puts all the information passengers need to navigate Dubai International and Al Maktoum International at Dubai World Central (DWC).

NEWS Tuesday, 14 October 2014 |

Blog: Enhancing the customer experience with location-based services

For passengers jetting off on holiday or for business there is nothing more infuriating than getting to the airport and being faced with delayed flights, queues at the security area and the inability for the airline or airport to communicate updated information - as a result there is a constant drive for achieving a seamless and engaged passenger journey and experience, writes Donald Stuart.

NEWS Wednesday, 08 October 2014 |

Zurich installs technology to aid efficiency in adverse weather

Zurich International Airport has partnered with Airbus ProSky to analyze reduction behind medium aircraft in low visibility operations (LVO).

NEWS Thursday, 28 August 2014 |

Cochin International to deploy high-tech robotic security system

India's Cochin International Airport (CIAL) is deploying a high-tech robotic security system developed by Canadian firm Pedsco - in order to further enhance passenger safety and security.

NEWS Thursday, 28 August 2014 |

Azerbaijan's main hub has SITA technology installed

Heydar Aliyev International Airport’s new Terminal 1 has had IT infrastructure, passenger processing platform and airport operations systems installed by air transport technology specialist SITA.

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