Citing an excellent performance record, Airport Authority Hong Kong (AAHK) has renewed a service-level agreement with ARINC for three years to maintain the complex passenger check-in system and related technology at Hong Kong International Airport (HKIA).
The work is performed by ARINC’s global IT support subsidiary, ARINC Managed Services, LLC.
The passenger check-in system at HKIA is among the largest and most complex ever deployed. It includes over 1,000 workstations distributed over a wide geographic area, from airport terminals T1 and T2, multiple Airport Express train stations in town, to off-site check-ins at Hong Kong, Macau and Mainland China locations.
Jim Martin, managing director of ARINC’s Asia-Pacific Division, says: “We are very proud to be given this vote of confidence to serve AAHK, and to help HKIA maintain its status as one of the world’s best airports.”