SITA today announced that it has joined the consortium led by Capgemini UK plc to provide core IT services to all six BAA-owned UK airports, including London Heathrow, in a €120 million outsourcing deal.
Rob Watkins, SITA's regional vice president for Northern Europe, says: “This is a major outsourcing win. SITA, as part of the consortium, will provide ITIL based service management, contract management and transformation services across the six airports.
"We will orchestrate and manage telecom services across the whole BAA airport IT network environment. The five-year agreement covers the direct provision of network, telecommunications and radio services to six major airports including service transition, transformation and revenue generation.
"In addition to cost savings, outsourcing IT to an industry specialist like SITA will give BAA access to a much wider range of IT experience and know-how, allowing it to focus on its core business.”
The consortium intends to simplify BAA’s IT portfolio and improve efficiency while enhancing service levels.