Auckland Airport has rolled out its first mobile self-service check-in kiosks, in preparation for expected record passenger numbers through the international terminal this summer.
Amsterdam Schiphol today introduced its new website www.schiphol.nl and app, which it hopes will provide passengers travelling via Schiphol with the most personalised experience possible.
London City Airport has come up with a novel way of making the security screening process a little less hassle this summer by serenading passengers with music!
A new report recommends greater collaboration between airlines, airports and service providers in order to improve the quality of assistance for disabled passengers at UK airports.
Manchester Airport has completed the £1.9 million upgrade of the Escape Lounge in Terminal 2 just in time for the UK's big summer getaway.
Meet Hugo, the sign language expert and newest member of staff at Rio de Janeiro’s Tom Jobim International Airport.
Denver’s customer service teams arguably have the coolest uniforms of any airport on the planet after the launch of a sporty new-look this year.
Oslo Airport boasts some of the shortest security wait times in Europe with passengers on average taking just two minites to complete the screening process.