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  Official magazine of ACI

Using social media to communicate with today’s new breed of connected traveller can enhance an airport’s image, performance and boost revenues, write David McMullen and Shubhodeep Pal.


LeighFisher’s Annie Lindseth and Zoe Haseman and Albuquerque’s Felix Vivian reflect on several projects that reduce Albuquerque International Sunport’s costs by making it more energy efficient.


Hans-Dieter Janecke talks us through the latest developments regarding the government’s plans to privatise Greece’s regional airports.


The evolution of airport IT systems and collaborative decision making will transform operations at the world’s gateways in the years ahead, writes John Jarrell.


Francis Stone reports on the challenges, opportunities and benefits to airports of adopting a globally accepted framework for reporting their sustainability performance.


Joe Bates reports on Louis Armstrong New Orleans International Airport’s plans to transform its image, facilities and operational capabilities with a new state-of-the-art terminal.


Susan Gray takes a closer look at F&B innovation in Australia as airports bid to boost revenues and raise customer satisfaction levels.


With Puerto Rico’s main gateway successfully privatised and an increasing number of airports adopting new business models, are times finally changing in the US for airport ownership? Joe Bates investigates.


Recognising and rewarding good work and holding an annual Awards of Excellence programme is part and parcel of enhancing engagement and being an employer of choice, writes Christiane Beaulieu.


Dr Richard Plenty and Terri Morrissey reflect on key skills and competencies required by today’s airport leaders.


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