Benet Wilson talks to a handful of airports that have used ACI’s Airport Service Quality survey to enhance the passenger experience and strengthen their brand.
On the eve of ACI’s Airport Economics & Finance Conference in London, IATA has revealed that 2014 is set to be a good year for world’s airlines, with anticipated profits of $18.7 billion.
Asia-Pacific gateways have once again shone in ACI’s annual Airport Service Quality (ASQ) customer satisfaction survey, occupying the top spots in all the global by size categories.
Caroline Cook finds out more about the launch of a new global initiative designed to showcase the efforts airports are making to improve the passenger experience.
Airports Council International (ACI) and the International Air Transport Association (IATA) have signed a MoU to develop Smart Security (SmartS).
Airports Council International (ACI) has posted traffic results, showing that global passenger traffic continued along its growth path in October, increasing 4.9% year-on-year.
The 2013 SITA Airport IT Trends Survey says airports will increase their investment in information technology to $6 billion this year.
The Airport Carbon Accreditation programme set up by trade body ACI has been named as one of the top three low carbon economy projects in Europe.
May was a banner month for the world's busiest passenger airports, with 18 of the top 20 gateways experiencing a year-on-year rise in traffic, according to ACI World.
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