Bengaluru's Kempegowda International Airport used GrayMatter to install a real-time point of sales (PoS) data integration and commercial analytics across all concessionaires at the Indian gateway.
With retail currently accounting for around 30% of the non-aeronautical revenues made by airports worldwide, creating winning concessions strategies is essential, writes Pragma Consulting’s Alex Avery.
Airport hotels are some of the most sought after concessions on the planet with the big chains boasting facilities at or around most of the world’s busiest airports, writes Joe Bates.
In the spotlight: Concessions
Airport profile: Oslo
Events: Beacon technology
Plus: Baggage handling & airport leadership
Dallas/Fort Worth International Airport (DFW) Airport claims that it will revolutionise the customer experience inside International Terminal D with an expansive new duty-free shopping experience that includes luxury and premium retail brands.
Brisbane Airport has unveiled an exciting new addition to its food and beverage offering – a Mexican restaurant called Mad Mex.
Geneva Airport has welcomed a new luxury beauty store, which has been unveiled by travel retail firm Nuance.
Toronto Pearson International Airport has a new F&B concession after Twist by Roger Mooking opened, and it marks the ongoing upgrades of dining at the Canadian gateway.
SSP has opened a new bar called Cabin at Newcastle International Airport - which it says offers passengers a “premium experience in a first-class environment”.